Kabaya Privacy Policy
Kabaya is a mobile-first platform that helps customers browse menus and place orders with local partner restaurants. This Privacy Policy explains how Kabaya (“we”, “us”, “our”) collects, uses, shares, and protects your information when you use our mobile apps and websites (collectively, the “Services”).
1. Information We Collect
Information you provide
- Account details (e.g., name, email, phone number).
- Authentication information when you sign in (e.g., Facebook or phone number).
- Profile and preferences (e.g., delivery addresses, favorites).
- Order details and support messages.
Information collected automatically
- Device and log data (IP address, device identifiers, app version, language, crash logs).
- Usage data (feature usage, screens viewed, referral URLs).
- Cookies and similar technologies on our website.
Information from partners
- Partner restaurants may share order status updates to fulfill your order.
- Sign-in providers (e.g., Facebook) may provide your name and email if you choose to link your account. We never receive your Facebook password.
2. How We Use Your Information
- Authenticate and manage accounts.
- Process and display orders placed with partner restaurants.
- Communicate with you (order updates, service messages).
- Improve safety, security, performance, and user experience.
- Comply with legal obligations.
3. Legal Bases for Processing (if applicable)
- Your consent (e.g., when you connect Facebook Login or enable notifications).
- Performance of a contract (to provide the Services).
- Legitimate interests (to keep our Services secure and reliable).
4. Sharing of Information
- Service providers that help us operate the Services (e.g., cloud hosting, analytics, notifications).
- Partner restaurants to prepare and fulfill your orders.
- Legal reasons if we are required to do so by law or to protect our rights.
5. Data Retention
We retain personal information only as long as necessary for the purposes described in this Policy, unless a longer retention period is required by law or to resolve disputes.
6. Your Choices & Rights
- Access, update, or delete your information by contacting us.
- Unlink sign‑in providers (e.g., Facebook) from your device settings or within the app, where available.
- Opt out of non-essential analytics or marketing communications.
7. Children’s Privacy
Our Services are not directed to children under 13. If you believe a child provided us personal data, please contact us and we will take appropriate steps to delete it.
8. Security
We use organizational and technical measures designed to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
9. International Transfers
Your information may be processed and stored outside of your country, where data protection laws may differ.
10. Contact Us
Questions about this Policy or your data? Email us at support@kabaya.ph.
11. Changes to this Policy
We may update this Policy from time to time. We will post the updated version with a new “Last updated” date.